Refund policy
Returns and Policy
- As our items are Made to Order, the return is not accepted. If you are not sure about the colour as it might appear differently on each monitor screen, we recommend you ask for fabric swatch before placing an order.
- If you don’t receive your item in time due to the delay of post and/or custom procedure the return is not accepted. Once we ship your items, it is out of our hand.
- In case that return is agreed, please return the item to us in original packaging. Refund only includes the cost of the item. Postage charge isn’t included. Buyer is responsible for return postage cost.
Your satisfaction is my top priority. If I do make a mistake, please let me know and I will do all I can to put things right for you.
We appreciate your understanding.